Policies + Terms
General Mystik Policies
All clients must create a valid Vagaro guest account at www.vagaro/mystikwellness, including a valid debit or credit card on file to reserve and book appointments and services. All clients must complete health history intake form, liability waiver, and any subsequent required documentation for participate in, or receive any of our services. Gift Cards DO NOT replace a valid credit/debit card on file required to make appointment reservations, no exceptions. All guests are responsible for disclosing health and medical conditions to Mystik team members that includes but not limited to injuries, allergies, medications, or other medical information that may be pertinent to when receiving services. If guest chooses to withhold pertinent medical information from Mystik team members, Mystik Wellness team members will not be held liable for any reactions or injuries that are sustained.
Cancellation Policy
At Mystik, we know that your time is valuable...
that is why we give you 24 hours to notify us of when life just keeps you busy, or an emergency happens.
We are here for you, and we understand!
Cancellations made within 24 hours will be charged 50% of the service. Same-day cancellations and no-shows will be charged 100% of the service.
Please contact us to cancel or reschedule your appointment.
We are wishing you well and look forward to seeing you, the door to the Mystik is always open!
Booking Online
When booking your first appointment, click on the
"Reserve Appointment" or "Book Now" Button
You will be directed to our ONLINE BOOKING SYSTEM.
You will be guided on setting up a profile and choose your service, date and time and will receive email and text confirmation of your appointment.
Mystik Wellness does not have spa reception, so using our online booking system will give you the
quickest access to reserving your appointment.
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​If you have any questions or are having trouble reserving your appointment online, feel free to email us at spa@mystikwellness.com or call (425) 295 -8042.
Please note that we respond to emails and voicemails during business hours only and
will be sure to contact you within 2 business days.
Massage for Minors
The minimum age requirement for massage or body rituals at Mystik Wellness is 15. All clients under the age of 18 will need a minor consent form signed by a legal parent and/or guardian prior to participating in or receiving services at Mystik Wellness. Failure to have a legal parent and/or guardian present may result in refusal of service, without prior notification, and legal parent may be held financially responsible for the full cost of the session time reserved.
Lost & Found
All lost property at MYSTIK WELLNESS is held for 90 days. After 90 days, all lost items will be donated.
If you know that you have lost something at MYSTIK WELLNESS, please call us at (425) 295-8042 or via email: spa@mystkwellness.com.
Any confirmed/identified lost items will be set aside and held for two weeks, requiring in-person guest pickup.
Gift Cards
Give the gift of Wellness!
Mystik Wellness Gift Cards can be purchased through our ONLINE BOOKING SYSTEM. Customize your gift card by choosing your design from many unique styles and occasions and the amount or specific treatment. Your gift card then sent directly to your loved one of choice!
Gift Cards DO NOT replace a valid credit/debit card on file required to make appointment reservations, no exceptions.
ALL SALES ARE FINAL AND ARE NON-REFUNDABLE.
MYSTIK WELLNESS RESERVES THE RIGHT TO CHANGE ANY OF THE ABOVE POLICIES AT ANY TIME.